Services

Research

Unparalleled insight. Driving growth and innovation.

Unlock a deep understanding of customers, employees, systems, and processes. Our proven methodologies drive value, enhance customer base experiences, boost employee retention, and pave the way for market expansion.

We select and leverage the right research methods to address your goals, resulting in increased productivity and engagement with your products and services.

Product Research

Improving conversion, adoption, retention, and scalability based upon real data from end users.

Operational Research

Ensuring your tools and processes are efficient and intuitive, so your can focus on delivering high quality services.

Nimbl Research Services

Research Strategies

Selecting the right methods to suit your needs

  • Qualitative vs Quantitative
  • Participatory vs Observational
  • Discovery vs Evaluative
  • Attitudinal vs Behavioral
Discovery Research

Exploring the "why" behind behaviors

  • Stakeholder, Employee, & Customer Interviews
  • Secondary Research
  • Surveys
  • Competitive/Comparative Analysis
  • Ethnographic Research
  • Diary Studies
workshops

Aligning corporate initiatives

  • Problem/Challenge Exploration
  • Collaboration & Brainstorming
  • Solutioning Exercises
  • Prioritization Exercises
  • Qualitative & Quantitative Cross-Validation
UX Evaluative Research

Testing designs

  • Usability Testing
  • A/B Testing
  • Card Sorting
  • Tree Testing
  • Eye Tracking
  • Heuristic Evaluations
  • Cognitive Walkthrough
Research Synthesis

Reshaping how you operate

  • Affinity Diagraming
  • Pattern Recognition
  • Identifying Pain Points & Opportunities
Actionable Insights

Designing solutions to better meet user needs

  • Process and Design Recommendations
  • Personas
  • Journey Maps
  • Storyboards
  • User Flows
  • Experience Blueprint
  • Wireframes

Driving tangible success through tailored solutions.

Explore our case studies and read more about how we use research to improve end-user satisfaction and drive additional value.

Employee Empowerment

Best-in-class employee experience​

Cyber Security

Transforming data and analytics into useable insights​

Financial Technology

Re-imagining operations and experiences

Technology. Humanized.

In our ever-changing digital world, it's more important than ever to effectively blend digital excellence with human expertise.  Here at Nimbl, we excel at adapting to change and surpassing client and partner expectations.

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