Research

User research isn't extra, it's essential.

We make research approachable, strategic, and built to scale.

We get it. Research can feel abstract. But done right, it’s a power tool that helps you:

  • Understand your users
  • Make faster, better decisions
  • Unlock new value inside your business

Whether you’re defining a new product or improving an existing one, our research work is practical, tailored, and built to drive action.

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Strategic research for every stage of your business

Whether you’re launching something new or improving an existing product, our UX research consultants tailor the process to your goals.

Research Strategy

Choose the right research method for your business needs.

We’ll guide you through options like:

  • Qualitative vs Quantitative Research
  • Attitudinal vs Behavioral Studies
  • Discovery vs Evaluative Methods
  • Observational vs Participatory Approaches

No jargon. Just smart decisions from day one.

Discovery Research

Understand your users on a deeper level.

We uncover the why behind user behavior by connecting with real people.

  • Customer, Stakeholder, and Employee Interviews
  • Ethnographic Studies
  • Surveys & Diary Studies
  • Competitive & Comparative Research

This research fuels innovation and product-market fit.

Product & Operational Research

Build what works, inside and out.

  • Product Research: Improve conversion, retention, and usability
  • Operational Research: Streamline internal tools, services, and workflows

This dual approach boosts performance and scalability from both sides of your business.

Collaborative Workshops

Get teams aligned around what matters.

Our expert-facilitated UX workshops bring teams together to:

  • Frame problems
  • Explore solutions
  • Prioritize ideas
  • Validate assumptions

Alignment turns into momentum. Fast.

UX Evaluative Research

Test, learn, improve.

Avoid expensive rework by testing your ideas early and often. We offer:

  • Usability Testing
  • A/B Testing
  • Card Sorting & Tree Testing
  • Heuristic Evaluations
  • Cognitive Walkthroughs
  • Eye Tracking Studies

Get clear on what works, before you build.

Synthesis & Insight Delivery

Turn data Into strategic clarity.

We dig into your findings and highlight:

  • Patterns & Themes
  • Pain Points & Opportunities
  • Experience Gaps

Your team walks away with insights that stick.

Actionable Deliverables

Move from insight to execution.

Our UX researchers don’t just hand off reports, we deliver tools for real progress:

  • Personas & Journey Maps
  • Experience Blueprints
  • Design Recommendations
  • Wireframes & Flows
  • Storyboards & Scenarios

Actionable tools, not just static reports.

“Nimbl’s transparency allows you to listen directly to end users during the data gathering process, providing an unbiased third-party perspective of your business.”

VP of Product, HealthTech Company

Driving tangible success through tailored solutions.

Explore our case studies and read more about how we use research to improve end-user satisfaction and drive additional value.

Optimized for Exploration With an Effortless User Experience

From Startup to Security Leader: Designing a Scalable, Insight-Driven MSSP Platform

Enabling Financial Advisors with Innovative Annuity Comparison

Work with us

Accelerate progress with a partner who turns ideas into impact.

At Nimbl, we don’t just deliver projects. We co-create progress. Our team blends empathy, strategy, and technology to solve real problems and move fast on what matters most. If you’re looking for a partner who listens, adapts, and builds with intention, let’s talk.

Let's Talk