From Startup to Security Leader: Designing a Scalable, Insight-Driven MSSP Platform

The client

Our client, a leading managed security services provider (MSSP), delivers comprehensive cybersecurity, network operations, and cloud solutions to businesses across various industries. With a strong focus on reliability, visibility, and scalability, they help organizations build and maintain secure IT infrastructures. As a division of a well-established financial institution with a long history in technology and investment solutions, they bring deep expertise and a commitment to safeguarding digital environments.

Industry:

Financial Services

What we did

Tech Strategy
Research
Design
Data & Analytics
Engineering
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Outcomes

60%
Improvement of Self-Service Functionality
1
Centralized, Real-Time View of All Monitored Operational Systems

Fast

Delivered rapid, actionable insights, enabling our client to refine and implement design improvements before launch, ensuring an optimized user experience in real-time.

Integrated

Created a continuous, scalable learning framework, allowing for ongoing refinement and deeper understanding of user behavior over time.

Contextualized

Provided nuanced insights into how and when users engage with their product to shape more intuitive experiences.

Key takeaways

  1. Transforming cyber threat intelligence
  2. Cutting through the noise
01.

Transforming cyber threat intelligence

Project summary

As a fast-growing Managed Security Services Provider (MSSP), our client partnered with Nimbl to enhance the way security teams visualize and interact with cyber threat intelligence. Through deep user research, competitive analysis, and hands-on testing, we reimagined a streamlined, intuitive experience that enables teams to quickly interpret and act on critical threat data.

Leveraging advanced design patterns, the new solution seamlessly integrates millions of data points from internal and external sources, turning raw information into clear, actionable insights. Nimbl designed, tested, and delivered a cutting-edge dashboard that empowers security teams, accelerates decision-making, and strengthens our client’s market position.

Process

02.

Cutting through the noise

Recommendations

The dashboard consolidates all monitored operational systems, providing a unified view of:

Cyber Security

Network Operations

Reports

Service Management

03.

Impact

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Ignite change. Fuel success.

In our ever-evolving digital world, we at Nimbl Digital—the Nimblysts, excel at adapting to change and surpassing client and partner expectations.